Frequently Asked Questions (FAQs)

Q1. Who can use Examly?

Examly is designed for students preparing for NEET (UG) and JEE-MAIN. Whether you are in Class 11, Class 12, or taking a drop year, Examly caters to all levels of preparation.

Q2. Is Examly available on both Android and iOS?

Yes, Examly is available for download on both the Google Play Store and Apple App Store.

Q3. What kind of study material does Examly provide?

Examly offers:

  • Chapter-wise notes and summaries
  • Topic-wise practice questions
  • Previous year papers
  • NCERT-based content
  • Video lectures and concept explainers

Q4. Are the mock tests aligned with the actual NEET and JEE-MAIN pattern?

Absolutely! All mock tests are designed to reflect the latest exam patterns, difficulty levels, and time constraints.

Q5. Does Examly offer performance tracking?

Yes, Examly provides detailed analytics including accuracy, speed, topic-wise strengths and weaknesses, and progress over time.

Q6. Do I need an internet connection to use Examly?

Some features like video lectures and live tests require internet access. However, downloaded notes and offline practice questions can be accessed without internet.

Q7. Is there a free version of Examly?

Yes, Examly offers a free version with limited access. Premium plans unlock full content, unlimited tests, and advanced analytics.

Q8. How do I upgrade to a premium plan?

You can upgrade directly through the app using in-app purchases. Multiple subscription options are available based on duration and exam type.

Q9. I forgot my password. How can I reset it?

Click on "Forgot Password" on the login screen and follow the instructions to reset via email or OTP.

Q10. The app is crashing or not loading properly. What should I do?

Try updating the app to the latest version. If the issue persists, contact our support team via the "Help & Support" section in the app.

Q11. How can I contact Examly support?

You can reach us through:

  • In-app chat support
  • Email: examly25@gmail.com

Q12. What payment methods are accepted?

We accept UPI, debit/credit cards, net banking, and mobile wallets.

Q13. Can I get a refund if I cancel my subscription?

Refunds are subject to our cancellation policy. Please refer to the "Terms & Conditions" section in the app for details.